Tuesday, October 3, 2017

The sun has set . . . how did it go?

The sun set on Discoverer reporting for GA, GL, and LD on August 30 -- an event we'd been working toward for what seemed like such a long time.  The UBI team recently polled those users who were involved in the sunset, asking them some key questions on their satisfaction with the process, including communication and support.

A walkthrough of the survey results is posted on UBIC.

Spoiler alert:  most respondents reported that the sunset experience was a positive one for them and that the dedicated support of Area Champions was a key factor in the transition's success.

Check out the rest of the survey results for more interesting responses, and an opportunity to share your thoughts on the sunset.

Thank you to everyone involved in this process!  Your feedback has been (and will continue to be) invaluable!

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