Update on PaymentWorks

At governance meetings this month, representatives from the PaymentWorks Team provided an update on accomplishments made in the first month since PaymentWorks went live with Oracle. 

Here's a look at some of those accomplishments:    

• 2358 invitations sent out. 
• 1068 (45%) suppliers and payees have completed their registration
• 574 signed up for ACH 
• Six ACH/Direct Deposit files composed of 188 unique payments were successfully processed with Bank of America
• 489 active suppliers were invited to register with new payment methods

Meeting attendees also had the opportunity to ask questions. Here are a few of the questions asked, along with answers provided by Korby Griffith, who presented on PaymentWorks at the November Fiscal Administrators Meeting. 

1. Is there any easy way to bookmark the PaymentWorks site? Yes. You can bookmark the site using the bookmark manager in your web browser. You just need to use the specific URL: https://paymentworks.com/login/saml/?idp=uva.

2. Is there a way to make it so when a registrant clicks on the invite link, their email address is auto-filled in? No, and this was an intentional decision made by the PaymentWorks Team. Suppliers need the ability to register with the official email of their business and not necessarily the individual contact's email.  

3. What is the time period for the payee to get approval after they register? 24-48 hours.

4. Were business suppliers automatically transferred to PaymentWorks? No, they were not automatically transferred to PaymentWorks, but they remain active in the system. We are not requiring them to sign up immediately but are inviting them to update their information and take advantage of the ACH option. 

If you have questions not answered above, you can always reach out to the PaymentWorks Team at vendors@virginia.edu. You can also view a recording of the November Fiscal Administrators Meeting here.