Thursday, December 8, 2022

Update on Non-Catalog Requisitions


As of November 21, we have begun utilizing Workday’s non-catalog order process for both Goods and
Service lines, and Jaggaer for catalog orders.  The launch was widely successful and has resulted in a significant decrease in match exceptions over the last few weeks. 

We have noticed an uncommon issue to be aware of: if an end user does not have an account in Jaggaer, the newly created purchase order will not successfully integrate into Jaggaer and be distributed.  
The solution is for the end user to do their initial punchout into Jaggaer to create their account, which will allow the successful transmission of the purchase order.

There are also a few changes from the previous process to note:
  • Assign Cart function is no longer available
  • Any favorites saved in Jaggaer cannot be used in Workday to create requisitions. The team is developing QRGs on processes that can replace or mimic the behavior of
  • favorites
Review the Create a Non-Catalog Purchase Request QRG for step-by-step instructions on the noncatalog order process.
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