Tuesday, May 11, 2021

PaymentWorks Demo Receives Positive Response from Fiscal Administrators


This month's Fiscal Administrators Meeting was full of really great information. Danielle Hancock and Jack Jensen, of the FST Change Management Team, shared a great tip regarding add-ins for Outlook. You can find more about that here.  

The featured information of the meeting, however, was all about PaymentWorks. Jonathan Agop, FST's Supplier Accounts Lead, demoed a few different functionalities within the supplier onboarding and management system. The FST Team chose to implement PaymentWorks as a replacement for Jaggaer Total Supplier Management because its fraud protection, tailored user experience, and ability to transition us away from check payments make it the best option for UVA. 

After the demo, meeting attendees had some initial concerns that Jonathan quickly addressed. Here are some questions posed and the answers Jonathan provided: 

  • Can you update an email address if the vendor requests this? 
    • A: Yes, you will have the ability to update email addresses. 
  • Will all existing vendors be migrated to PaymentWorks, or does everyone need to re-register? 
    • A: We will be migrating active suppliers to PaymentWorks. Active, in this case, means we have ordered, paid, or had them create a profile within a certain amount of time. The ultimate long-term goal will be to have all suppliers register in PaymentWorks so we can offer them ACH payments. 
  • Will PaymentWorks allow emails to be forwarded? 
    • A: Yes, you will be able to forward an email to someone else if the original recipient isn't the best person to complete the transactions. 
After these questions were answered, attendees had lots of positive things to say about their first look at PaymentWorks: 



It's wonderful to see such a great response to PaymentWorks!

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You can view the slides for this meeting, here.

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