Training Timeline: What happens when?

 Contributed by Patty Marbury

I shared some of the basics of the training we're planning for Workday Financials in a recent blog post, and today I have more details for you on what we'll be doing when.  

Let's take a look at what the training team will be doing between now and go-live, and then after go-live as well:

Analysis / May, June, and July of 2021:   During this time, we'll determine training logistics, produce training development guidelines, prepare trainers and change leaders to deliver training, and determine our end user audience.

Design and Develop / August 2021 - January 2022:  This is when we design and create training materials.  We'll map business roles to contacts, create the training curriculum, develop training metrics for success, stand up infrastructure like office hours and LMS, create job aids and other training content as needed, and create a feedback loop with our Change Leaders so we're sure to understand gaps and challenges.

Implement / May & June 2022:  This is where we actually deliver the training, both in-person and virtual, to end users.  We'll start this 60 days prior to go-live (or maybe sooner).  We'll also be conducting train the trainer sessions, delivering office hours and updating LMS, and finalizing our success metrics. 

Evaluate / July - September 2022:  At this point, Workday Financials will be live, and we'll be supporting our users and measuring the effectiveness of our training.  We'll continue to work with Change Leaders to understand knowledge gaps, and we'll deliver any additional training or support depending on the feedback we get. 

There will be more to come on training as we move forward.  Always feel free to contact me if you have questions or concerns!