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Now that it's been a few months since PaymentWorks went live with Oracle, let's look at how the implementation of the supplier management software is progressing.
According to the PaymentWorks Team, who gave an update at Governance meetings this month, PaymentWorks' rollout has gone as well as could be expected. A few issues have shown up, but the team feels confident they can deal with those and any other issues that come up in the future.
One issue that users are experiencing is differentiating between individual and supplier invitations. Anyone providing goods or doing any services for UVA is considered a supplier. An individual payee type is used for someone who is being reimbursed but not overtly performing a service for the University. For example, human subjects are considered individual payees.
Another common issue involves making changes to a supplier or individual's profile. In PaymentWorks, suppliers and individuals are responsible for changing their profiles. These changes include adding or modifying addresses, updating payment methods, and other information. The PaymentWorks Team is happy to work through this process with suppliers and departments whose suppliers need assistance.
You can learn more about PaymentWorks by visiting the Resources page of the FST website and scrolling down to the "For Fiscal Administrators" section. If you have further questions regarding PaymentWorks, you can send your questions to vendors@virginia.edu.
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