From Melody's Desk: Core Values and Behaviors

Dear Team,

As I reported in
July, UVAFinance has taken a new look at the five core values that we’ve had in
place since 2016. Over the past several months, the extended leadership team
has done extensive work to develop clear definitions of the values so that we
all have a consistent understanding of what is meant by the values. Your 2020 UVAFinance
values defined:

In addition to
working on the definitions, the extended leadership team worked to identify
behaviors – observable actions of how one conducts themselves – that UVAFinance
team members could demonstrate to show their actions are related to these core
values. As we have talked about the behaviors in several team meetings, we’ve
continued to refine and shape these.

 

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There are over
100 behaviors, so I will not list them here and will instead link to them here.  But a
few examples:

Diverse and
Inclusive Teams:

•       
Engages in learning opportunities on diversity,
equity, and inclusion

•       
Intentionally seeks
out diverse members when recruiting new talent

•       
Promote and model an environment that encourages
effective bystander intervention

Collaborative
Partner:

•       
Encourages debate to create a better outcome,
and supports final decision

•       
Practices being fully present in all meetings

•       
Asks “how might this affect someone else” when
making decisions

Strategic
Continuous Improvement:

•       
Sees a problem and proposes a solution

•       
Uses Lean tools to discover opportunities to
improve processes

•       
Asks “Why do I do this? Is this valued by the
people I support?”

Impeccable
Source of Information:

•       
Validates accuracy of information before sharing

•       
Provides information is that is timely, concise,
and precise – every time!

        •       
Participates in professional development to build knowledge and skills

Service
Excellence:

•       
Follows-through on commitments and
deadlines

•       
Writes clear communications with end-user in
mind 

•       
Explains rationale when unable to meet specific
request and offers alternate solutions

With these
values and behaviors clearly articulated, each UVAFinance team member should be
able to know exactly what their manager expects from them and how they can live
the values each and every day. You should have opportunities to talk about the
values and behaviors within your teams. I also know that things change, so this
should be considered a living document. I’ll always be open to new ideas or
suggestions, so please share your thoughts with me. 

I appreciate
all the work and thought that has been put into this effort. You should look
out for future opportunities to demonstrate your commitment to these values,
including some training and development offerings.

My best to your
families. Please continue to practice self-care, as well as good masking and distancing!