Wednesday, January 26, 2022

Assessing Change Readiness as We Get Closer to Go-live

In the Fall of last year, FST’s change management workstream sent out the project’s third Change Readiness Assessment Survey to stakeholders. While feedback given in this survey was helpful, the project team has decided to do things a little differently for the fourth round of change readiness assessment.

Instead of distributing a survey, a newly-developed Readiness Dashboard will help the FST team understand readiness at the leadership level, as will combining Advisory Group and Steering Committee meetings. While some information will be still be shared at these combined meetings, the primary purpose of this change is to have an informal working session around key areas of unit readiness. These areas of readiness include Budgets, FDM Mapping, Security/Role to Position Mapping, Process Transformation, and prepping for Expendable Fund Balance Realignment to occur after go-live.

Also, the project’s change management workstream will hold a series of focus groups in February to talk to end-users. These focus groups will provide two important functions, the first of which is the opportunity to discuss how well end-users are receiving communication and information about training. The focus groups will also help the project team better understand current concerns and perspectives related to go-live.

Keep an eye on this space for more updates on the readiness assessment focus groups.
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