Last month, FST's change management workstream sent out the third Change Readiness Assessment (CRA) to stakeholders. The FST team uses this assessment to see how ready stakeholders are for implementation based on what stage of the project we are in. The assessment also informs the project's future communications, engagement, and training strategies.
The third CRA was sent out to 1275 stakeholders from various departments across the University. 276 completed surveys were submitted, which is a 22% response rate (this number may seem low, but this is actually a pretty normal response rate).
The overall results are currently being shared with FST governance groups. The next step is to provide insight to Change Leaders to inform future communication and engagement activities within their departments.
As we get closer to Workday Financials go-live, the FST team will distribute additional Change Readiness Assessments to maintain awareness of stakeholders' readiness for implementation.
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