Previously a User Success Agent with Tier 1, Tolson is moving on to be a Business Systems Analyst. He started in his new role on Monday, July 17th. Tolson expressed that he is very excited about this new position.
As his career has progressed, Tolson reflected, “I’ve found myself being drawn to process improvement.” In his new role, he will get to focus on that more. He’s looking forward to working on projects and continuing to improve processes that benefit both UVAFinance and the greater UVA community.
Looking back, he appreciated his year in Tier 1 because it has allowed him to learn a lot about UVAFinance through stakeholders and internal interconnected departments. However, this knowledge will not go to waste. Tolson is enthusiastic: “I will be able to leverage [that] in my new role.”
Overall, Tolson will go on to do great things in his new role. Congratulations again Ben!
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