A lot has changed in UVAFinance in the past few years (understatement!). There are many new faces, changes to the organizational structure, and lots of differences in the way we do our jobs. When remote and hybrid work is added into the mix, it's easy to become unsure about which department does what and who works where.
Introducing UVAFinance is a recurring blog feature created to introduce our team to our team, a couple of members at a time. Every other week, we'll present readers with two team members to get to know. To understand how these colleagues are situated within the greater UVAFinance structure, check out this new resource on the UVAFinance website. (Keep in mind that it's not an org chart, but rather a map of what functions of central finance exist in which general areas.)
What do you do as an Accounts Payable Payment Specialist?
I do the settlement run to pay UVA's vendors. When I say settlement run it means the process of where WD pulls in all payments that are ready to be paid out based on the criteria set up in the system. That includes running reports that show rejections and corrections and getting those taken care of beforehand so we can get them into the settlement run. We do a settlement run each Monday, Wednesday, and Friday; but there are times we must run them every day. Paying our vendors is an important process, but there are a lot of reasons things can go wrong, such as issues with purchase orders, wrong addresses on file to send checks, and so on -- but in our vendors' minds, they provided the goods and services, and they need to be paid.
I process the Stop payment forms, the returned checks that come back with bad addresses that have been sent out to our vendors, etc. This is where the customer service part of my job comes in. I help people with all the various questions we get about payments or questions in general.
Who do you work with on a regular basis?
Student Financial Services, Payroll, Financial Reporting & Operations, Financial Planning & Analysis, and of course, all of our customers in the schools and units across the University. I've been here for a long time, so people call me for lots of things, although not as much now that we have Workday and Salesforce. I think of how folks relied on Joyce Dunn when she was here, and I don't mind being a resource for my colleagues.
What seasons are busiest for you, or what rhythms exist in your job?
There are our weekly settlement runs, but also when students come back on Grounds, we do special payment runs for them. We've been doing runs for students every day for the last two weeks. We also get busy at the end of the calendar year, because even though UVA closes in July, other companies close in December, and they want to close their books out. And then of course May picks up for us because everyone is trying to get things in for the closing in June.
What might surprise people about the work you do?
Only two people are responsible for processing the settlement run for the University on the academic side: Shelly Winston-Bowers and myself.
What do you like best about working in UVAFinance?
I like the customer service and the accountability we have as a university. We want to do what's right for the people we serve; we want them to be happy, and we want to be happy!
How do you connect your work with the UVAFinance Values?
Accountability and collaboration and just making myself available. I try to help people as much as possible and get them the resources and help they need, even if I have to pass them on to someone else. I had a great example of that in Joyce Dunn; she was like a beacon of helpfulness and I want to be like that, too.
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Outside of departments needing an agreement to be set up (which is most of them), I work most closely with Risk Management and University Counsel.
Would you like to be featured in Introducing UVAFinance? Want to suggest a colleague to be featured? Email bv8h@virginia.edu