Two New User Success Agents in the Finance Solution Center

The Finance Solution Center has two new members whom we're pleased to introduce to you!

Gilly Harrison

Gilly Harrison's interests cover a broad scope, from criminology to art, but the key that ties them together is their appeal to her investigative nature.  A current Piedmont Virginia Community College student, she's enjoying her communications and criminology classes and the deeper dive her studies afford in her chosen interests. 

Harrison, who was at Facilities Management before coming to UVAFinance, says she was attracted to the User Success Agent role to further her career path.  

"I wanted to go into something I could learn more from, and the idea of working with the 'Ask Finance' cases seemed like the perfect opportunity," she says.  "We have lots of tools to assist us in solving problems, which appeals to me.  I want to be able to help people, even when it's hard."

Sweet Bear :)

In her free time, Harrison enjoys painting and drawing, and spending time with her chihuahua, Teddy Bear.  

Guillermo Lopez

Guillermo Lopez brings both a strong finance background and a solid understanding of customer service to his new role in the Solution Center.  He obtained a degree in accounting in his native Venezuela and followed that up with post-graduate work in public management and a twelve-year career involving many aspects of his chosen field, including financial analysis, auditing, personnel management, and much more.  

Since arriving in the United States two years ago, he has focused on building up his work history and English skills through customer service roles in the hospitality industry.  He gained familiarity with UVA through working concessions at sporting events, and so, when the Solution Center role became available, it seemed like a good match for him.

"I am very interested in learning about how finance at UVA is structured, and how the different departments within UVA work," he says.  He adds that it will be particularly interesting to see how the systems we have available at UVA, such as Workday Financials, inform our processes.

Lopez stays busy while he isn't working, taking English classes to refine his grasp of the language, dancing salsa, and hiking.  He also maintains an active role in Fundacion Dulce Esperanza, which supports the First Comprehensive Care Center for children with diabetes in Venezuela.  Lopez is married with three children; his family has stayed in Venezuela and he hopes circumstances will allow them to be reunited very soon.