Monday, January 11, 2021

Customer Confirmation Sessions Recap

As of the end of last year, we finished with the first round of Customer Confirmation Sessions (CCS).  The FST team is now refining our first configuration of the Workday tenant for UVA based on stakeholder feedback.  This spring, we'll have another iteration of the tenant ready for another round of CCS.  

See the graphic below for a "by the numbers" recap of the first round of CCS.  

Click image for a larger view.

You can also view the slide decks from all of the CCS sessions in the Online Community:  https://communityhub.virginia.edu/community/uva-finance-transformation/blog/2020/12/04/customer-confirmation-session-dec-2020-slide-decks

Plans are currently in place to deepen engagement with the  content of the first round of CCS, including some video content and other opportunities to broaden exposure across UVA to our Workday Financials tenant. 

Thank you to all who attended a Customer Confirmation Session and shared your feedback!  

In addition to the overall satisfaction expressed by attendees in a follow-up survey, our presenters were also happy with the sessions.  Listen in to three of them (Josh Breeden, Elissa Morton, and Addie Coe) in the video below.



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