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| Kellyn, Stephen, Bella & Nova |
Kellyn Bennett Morris is well-prepared to deliver great customer service in her new role as a User Success Agent in the Finance Solution Center. Morris’s two previous roles have had an intense focus on building relationships with people, often in times of stress.
Her first job out of high school was at Batesville Market, helping a close friend’s mother start her business during the pandemic. During that critical startup time, and as local folks increasingly leaned on the market for their shopping and meal needs, Morris learned that she loved the customer service experience. Next came a role as a nanny to a toddler, which Morris says taught her patience and dedication.
At press time, she’ll have been a User Success Agent for close to a month, a role which she’s grateful for not only for its focus on customer service but also, she says, for its professional environment. “I like helping people and assisting with solving their problems, and there’s definitely a better work-life balance at UVA than in my previous positions,” she says.
Morris says she knew the job was right for her when she interviewed with the Solution Center team, and she looks forward to getting to know more about UVA and the possibilities to further her career here.
When she’s not working, Morris is an outdoorsy sort, enjoying hiking with her boyfriend Stephen and their two pups Bella and Nova, and working on developing a green thumb in her garden. She loves traveling, and as the youngest of five siblings, she stays busy visiting her loved ones, who are dotted across the country, in Colorado, Tennessee, and the Carolinas.
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