As a part of their work constructing a future-state service model for UVAFinance, the Finance Engagement Team is steadily bringing all UVAFinance departments into the Salesforce fold.
Using Salesforce to manage customer questions, track the resolution of issues, and provide cross-functional insight into operations, is making it easier for UVAFinance units to deliver great service to our stakeholders.
We recently caught up with Finance Engagement Manager Andrew Sallans and asked him to show us how Salesforce helps UVAFinance in its pursuit of service excellence.
Check out the video!
Read more about the implementation of Salesforce on the UVAFinance blog.