Change Leaders Say the Darnedest Things

In a recent meeting with the FST Advisory Committee, we asked them for some thoughts about change. Committee members are taking on more of their roles as change leaders as the project progresses. To learn more about that, read FST Change Management and Continuous Improvement Team Lead Angela Knobloch's post in the online Community. Here's some of what committee members had to say: 

• "Change is never a once and done event." 
• "Different people accept or adapt to change at different rates so from a group perspective it is definitely a process."
• "Organizations are groups of people and shifting the culture of an organization is a slower process than for an individual."
• "If the organization doesn't change and evolve it won't survive - Blockbuster"
• "If the people leading the organization don't support change, then people won't change.  And actions matter more than words."
• "I think people fear the unknown - we can make things known to them."

"Fear can be mitigated with communication of opportunities resulting from the change and from being involved 
in navigating to the changed way."