- "Change is never a once and done event."
- "Different people accept or adapt to change at different rates so from a group perspective it is definitely a process."
- "Organizations are groups of people and shifting the culture of an organization is a slower process than for an individual."
- "If the organization doesn't change and evolve it won't survive - Blockbuster"
- "If the people leading the organization don't support change, then people won't change. And actions matter more than words."
- "I think people fear the unknown - we can make things known to them."
"Fear can be mitigated with communication of opportunities resulting from the change and from being involved
in navigating to the changed way."
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